If news reports are to be believed then Gen Y no more wants to travel by train. The clogged snail-paced website of Indian railways makes it difficult to book a ticket, especially when you need one urgently; if you land-up at the railway station to book a ticket then serpentine queues swallow your time and day. Growing lack of safety in train-travel, poor travel experience that includes dirty toilets, no or nonsensical pantry car, all are contributing in rapidly shunning-away Gen Y from the good-old train. Instead the Gen Y seems to refer air-travel that is far easier to access, much safer, faster, and more comfortable. And with fares almost at par with AC train fares; flying seems to be the obvious choice. The 'signal' is loud and clear on the wall for railways – Gen Y is increasingly logging-out of their tracks. Few months back when I was invited by an Indian IT-major for a giving a talk on Gen Y, one of the senior HR asked me that he did not quite understand why Gen Y ...
Engaging and Winning People Within and Beyond Organizations.