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Showing posts with the label Call-Center

The 'Call-Center Syndrome'

A day back I received a call from a local charity doing work for the under-privileged kids. They had called me on several other occasions before and I had been unable to speak to them at length. Given my interest in the same, this time I took the call with more seriousness. I told the lady on the other side of the phone that I would like to do something for the charity, as much my not-so-deep pockets would allow me to do, but may be on a later date. Hence I told her that whenever I would; be in a position to part with some contribution, I shall contact the charity. I asked for a contact and he gave me the name and number of a person. She hung over the call by telling me whom I was talking to and thasnked me for my time. Another 30 minutes went by and I was in my office busy with my work. Suddenly my phone rang again. I generally never miss my calls and despite being busy took the call. Voila…there was the same lady representing the same charity and making the same request as she would ...